FAQ

How do I wear my Hair Topper on?

See our videos.

Step 1: Clearly identify anterior-posterior direction. Detangle the hair with a wig comb. Open all clips on the underside of the topper.

Step 2: Place the front edge of the topper approximately 1-2 inches from the front of your hairline, positioning it over the area of hair loss, and secure the front clip.

Step 3: Place light pressure over the top of the hairpiece and run your fingers over the length of the base to secure the back clip.

Step 4: Style and blend hair as desired.

 

What is the difference between Small Base Short Length, Small Base Long Length, Long Base Short Length and Long Base Long Length?

The large base has twice as much hair as the small base giving you maximum volume. The small base will give you light coverage and light volume.

Small Base Dimensions: 3" x 5"

Large Base Dimensions: 5.5" x 6"

Short Hair Length: 5" - 6"

Long Hair Length: 12" - 16"

 

How long do Gold Hair Collection Hair Toppers last?

  • Manufacturer guarantees 9 months warranty with diligent care.
  • In our experience, hair toppers last for over 4 years.
  • Shampoo your topper less frequently, and moisturise regularly with moisture foam, to increase life.

 

Are Gold Hair Collection Hair Toppers 100% Human Hair?

Yes! Made with a breathable silk base for unwavering comfort, our toppers are made from 100% Remy Human Hair. 

 

How do I care for my Hair Topper?

Hair Toppers need plenty of hydration. Ensure you regularly use moisture foams and oil sprays to ensure longevity!

This will maintain it looking soft and shiny, the topper will then last longer and always look realistic. Use Moisture foams and oil sprays on your topper when wet and dry then use your fingers or brush gently. You can moisturise and oil your topper every wear if you wish. I certainly do (Amy). 

 

Can I wear the Hair Topper myself?

Yes! Your Hair topper can be easily clipped on without any help.

 

Can my Hair Topper be dyed?

Yes! However they can only be coloured to a darker shade than the original colour.

The toppers cannot be bleached or lightened. Always consult your hair stylist in the salon before deciding to dye your topper.

 

How often do I wash my Hair Topper?

You should wash a human hair topper about every 6-8 weeks, or 7-10 wears. Many people who wear human hair toppers daily, found this routine to be successful in cool weather, and may wash more frequently in hot weather.

 

Can I return or exchange my Hair Topper?

We understand that picking the right color might be a bit difficult when choosing from a computer screen, so we are happy to exchange your unopened Gold Hair Collection set for a set of the right color within thirty (30) days of you receiving your order. 

Due to hygienic reasons we only exchange items that have not been opened, worn or tampered with.

 

How long does Shipping take?

Shipping times are subject to your location, click here to calculate your shipping times from Brisbane Australia 4000.

 

How do I track my postage?

Once we have posted your order, we will email you the tracking number associated with your order.

If you don’t receive your tracking number within 5 days of placing your order, please message us directly on our Facebook Page or fill out a contact form on the ‘Contact us’ page here on the website. 

 

Where do you ship from?

We ship directly out of our hair salon in Mount Ommaney in Brisbane, Australia. We provide Free Express Shipping to all Australian states!